NorthVance

Privacy Policy

Last updated: {LAST_UPDATED}

This Privacy Policy explains how NorthVance LLC (“NorthVance”, “we”, “us”, or “our”) collects, uses, and protects information in connection with the website located at northvance.com (the “Site”). This policy applies only to this corporate website. As individual brands launch under NorthVance LLC, each will operate its own storefront and maintain its own, separate privacy policy governing the personal data collected when you place an order — please review the relevant brand's policy before making a purchase.

1. Information We Collect

This Site does not use sign-up forms, and we do not require you to create an account to browse it. We collect information in two ways:

  • Information you send us directly. If you email us, we receive your email address, name (if provided), and the contents of your message, along with anything else you choose to include.
  • Information collected automatically. Like most websites, our hosting infrastructure automatically logs standard technical data for security and reliability purposes, such as IP address, browser type, device type, referring page, and the date and time of your visit.

2. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process personal data under the following legal bases recognized by the General Data Protection Regulation (“GDPR”):

  • Legitimate interests — to operate, secure, and improve the Site, and to respond to inquiries you send us.
  • Consent — where you voluntarily provide personal data to us, such as by emailing us directly.
  • Legal obligation — where we are required to retain or disclose information to comply with applicable law.

3. How We Use Information

We use the information described above to:

  • Respond to emails and inquiries you send us;
  • Operate, maintain, and secure the Site;
  • Understand aggregate usage of the Site so we can keep it working reliably; and
  • Comply with legal obligations.

We do not sell personal data, and we do not use the information described above for targeted advertising.

4. Cookies and Tracking

This corporate website does not set analytics, advertising, or tracking cookies. If that changes in the future, this policy will be updated to describe the categories of cookies used and how to control them. Note that brand storefronts linked from this Site are operated on third-party ecommerce platforms and may use cookies as described in each brand's own privacy policy.

5. How We Share Information

We do not sell or rent personal data. We may share information with:

  • Service providers who host or support the Site's infrastructure, bound by confidentiality and data protection obligations;
  • Professional advisors (legal, accounting) where necessary for our business operations; and
  • Authorities or third parties where required by law, regulation, or legal process, or to protect our rights, users, or the public.

6. International Data Transfers

NorthVance LLC is based in the United States. If you are located outside the United States, including in the EEA or UK, information you send us will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards recognized under GDPR, such as Standard Contractual Clauses, to protect personal data transferred internationally.

7. Data Retention

We retain email correspondence and related information for as long as reasonably necessary to address your inquiry, maintain business records, and comply with legal, accounting, or reporting obligations, after which it is deleted or anonymized.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal data, including the right to:

  • Request access to the personal data we hold about you;
  • Request correction of inaccurate personal data;
  • Request deletion of your personal data;
  • Object to, or request that we restrict, certain processing;
  • Request a portable copy of your personal data; and
  • If you are in the EEA or UK, lodge a complaint with your local data protection supervisory authority.

California residents have similar rights under the California Consumer Privacy Act, including the right to know what personal information is collected and to request its deletion. We do not sell personal information as defined by California law.

To exercise any of these rights, contact us at {BUSINESS_EMAIL}. We will respond within the timeframe required by applicable law.

9. Children's Privacy

This Site is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Data Security

We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, disclosure, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be reflected by updating that date.

12. Contact Us

NorthVance LLC is the data controller for personal data processed through this Site. For any privacy-related question or request, contact us at {BUSINESS_EMAIL}.